Términos del servicio
Welcome to SIKOO. We're glad you're here.
Before you browse or make a purchase, please take a moment to review our Terms of Service below. By using our website, you agree to these terms. They help protect both you and us, and ensure a smooth shopping experience for everyone.
1. About These Terms
These terms are a legal agreement between you and SIKOO ("we," "us," or "our"). We may update these terms from time to time. If we make changes, we'll post the new version on this page. Your continued use of our website means you accept the updated terms.
We encourage you to check back occasionally for updates.
2. Who Can Use Our Website
To make a purchase on our website, you must be:
l At least 18 years old (or the legal age in your location)
l Able to enter into a legally binding agreement
By using our website, you confirm that all information you provide is true, accurate, and complete.
3. items & Orders
Product Descriptions
We do our best to provide accurate descriptions, photos, and dimensions for every product. However, because many of our items have vintage or handmade qualities, slight variations in color, texture, or detail may occur. These are not defects—they're part of the unique character of each piece.
If you have questions about a specific product, please contact us before purchasing.
Placing an Order
When you place an order, you're making an offer to buy the product(s) at the listed price. We reserve the right to reject any order for reasons including:
l The product is out of stock
l There's a pricing error
l We suspect fraud
l Your order information is incomplete
If we reject your order, we'll notify you by email and issue a full refund if you've already paid.
Pricing & Payment
All prices are in U.S. Dollars (USD) and exclude applicable sales tax. Taxes will be added at checkout. Prices may change without notice, but we'll honor the price shown when you placed your order.
We accept major credit cards (Visa, Mastercard, American Express, Discover) and other secure payment methods shown at checkout. By providing your payment information, you authorize us to charge the total order amount to your selected payment method.
4. Our Intellectual Property
All content on our website—including product photos, descriptions, logos, and text—is owned by SIKOO and protected by U.S. copyright and trademark laws. You may not copy, reproduce, or use any of this content without our written permission.
5. Your Responsibilities
When using our website, you agree to:
l Provide accurate and complete information
l Keep your account password secure (if you create an account)
l Use the website only for lawful purposes
l Not damage, disable, or interfere with the website
l Respect the intellectual property rights of others
6. Our Liability to You
Like most online retailers, we want to be transparent about our legal responsibilities.
What we're responsible for: We stand behind the quality of our items and will honor our Returns & Refunds Policy.
What we're not responsible for: As allowed by law, we are not liable for indirect or incidental damages (such as lost profits or personal property damage) arising from your use of our website or your purchase. Our total liability for any claim related to your purchase will not exceed the amount you paid for the product(s) in question.
We are also not liable for:
l Shipping delays caused by carriers or weather
l Minor vintage characteristics described in product listings (e.g., light wear, color variation)
l Any issues resulting from your failure to follow these terms
7. Your Responsibility to Us
If your use of our website or your purchase causes a legal claim against us (including legal fees), you agree to be responsible for those costs.
8. Dispute Resolution
We hope every customer is happy with their purchase. If an issue arises, here's how we'll handle it:
Step 1: Contact our customer service team. We'll work with you in good faith to resolve the issue.
Step 2: If we can't reach a solution through customer service, the dispute will be resolved through binding arbitration in [your county, e.g., Los Angeles County], [your state], following the rules of the American Arbitration Association. This means the arbitrator's decision is final and binding for both parties.
These terms are governed by the laws of the State of [your state, e.g., California].
9. Termination
We may suspend or terminate your access to our website at any time without notice if:
l You violate these terms
l We suspect fraud or unauthorized use
l You fail to pay amounts owed
l A law enforcement or regulatory agency requests it
10. Other Legal Information
Force Majeure (Events Beyond Our Control): We are not liable for delays or failures caused by circumstances beyond our reasonable control, such as natural disasters, war, strikes, government actions, or shipping disruptions.
Severability: If any part of these terms is found to be invalid, the rest of the terms remain in full effect.
Entire Agreement: These terms (together with our Privacy Policy and Returns & Refunds Policy) represent the entire agreement between you and SIKOO.
11. Contact Us
If you have any questions about these Terms of Service, please reach out.
Email: [sikoohome@163.com]
We're here to help.